Customer Feedback for HuTerra

Knowledge Base

  1. Communities 

    1. How to Claim Your Nonprofit Organization's Community
    2. How is my Community profile information used?
    3. Tips for Using Your Community to Engage Supporters
    4. Reading Your Community Fundraising Impact Statement
  2. HuTerra for Business 

    1. Advertising with HuTerra
  3. HuTerra for Nonprofits 

    1. Adding and Maintaining Your Nonprofit Organization's Information
    2. How does HuTerra process donations?
    3. IRS Substantiation and Disclosure Requirements
  4. Member Profile 

    1. How do I setup my account to keep my donation and volunteering amounts private?
    2. Selecting the Best Username
    3. Reading Your Member Fundraising Impact Statement
  5. Nonprofit Administrators 

    1. Questions or Concerns about a Supporting Team Fundraiser
  6. Troubleshooting 

    1. Why am I getting a "mixed content" error message?
    2. I’m having trouble with the share feature, I’m logged in and connected to my social networks but it says it doesn’t have all the necessary permissions… how do I get those?
    3. Problems Viewing the Site
    4. How can I contact HuTerra?
    5. No Thumbnail Image or Wrong Description when Sharing a Link to Facebook
  7. General Inquiries 

    1. How to Sign Up for HuTerra
  8. Donations 

    1. Anonymous Donations
    2. Do bank processing fees affect donation tax status?
    3. Should nonprofits issue deduction letters to donors?
    4. Making a Recurring Donation
    5. Changing or Stopping a Recurring Donation
  9. Fundraising Tools 

    1. Creating a Fundraiser
    2. Five Quick Tips for Using Social Media in Online Fundraising
    3. When will HuTerra have all the tools I want?
    4. What does HuTerra charge for donation processing?
    5. How do I include images with my Fundraiser?
  10. All articles 

    1. How to Sign Up for HuTerra
    2. What is HuTerra?
    3. Is HuTerra supposed to replace my existing social network accounts?
    4. Do I have to be a HuTerra member to donate to a cause?
    5. What were you thinking with safety-green?
    46 articles 

Feedback and Knowledge Base