General
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Respond to your customer’s weekly emails!
I have been emailing at least weekly for the last month asking where my organization’s rewards are. We have only received them through February. It is now September. We have hundreds of dollars earned. Our families needed these funds this summer. My emails are not being answered. I have emailed my regular contact, emailed through the app and made a help ticket through the app. No responses!!! I am highly disappointed and do not know what is going on. I have been a HuTerra Rewards member for a few years and never had a problem until this summer. No rewards…
20 votes -
Bring back scanning
Bring back scanning at Target, Sam's club, and Wal Mart. Suddenly all that's available to me are a bunch of shell gas over 75 miles away and 1 albertsons. I don't do at these places. The fixated option doesn't work for me and everytime I try to shop online through the app, it NEVER gives me any credit.
4 votes -
Bring back scanning
Bring back scanning at Target, Sam's club, and Wal Mart. Differently all that's available to me are a bunch of shell gas over 75 miles away and 1 albertsons. I don't do at these places. The fixated option doesn't work for me and everytime I try to shop online through the app, it NEVER gives me any credit.
0 votes -
2 votes
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Improve everything
should allow the use of any bank account to purchase gift cards by entering the routing number and credit/debit cards. My bank wasn't on the list so I opened an account with a bank that is on the list yet it still won't let me add my bank account as a payment method. Contacted support about this, first they didnt respond, sent another email then their response was completely unhelpful so I still can't purchase gift cards. They also need to give higher % back on purchases with scanned receipt. After $4000 worth of receipts I've only earned $26 back.…
5 votes -
Add more stores
Can we suggest other companies in our local areas? There arent a lot of physical stores available near me, and it would be a good idea to branch out.
1 vote -
15 votes
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be able to transfer emailed receipts to Huterra. For example, I order my grocerys for curb side pick up. They do not print you a receipt.
Be able to transfer emailed receipts to Huterra. For example, I order my grocerys for curb side pick up at Walmart. They do not print you a receipt, they automatically email you a receipt. Ar this time I do not see how to transfer an emailed receipt to Huterra.
24 votes -
Search receipt by date or total to eliminate duplicate receipts.
It would be good to be able to search and or sort by receipt date or total. This way it would be less likely to submit a duplicate receipts. Currently I have to scroll up and down to try to find if I submitted it before. I try to mark receipts after I submit, but I forget sometime.
0 votes -
Add chewy.com as an online purchase option
Chewy.com is a very popular resource for pet owners. Would like to have it as an online shopping option.
8 votes -
Give more for amount over $25
For every $25 spend you receive a $1.00
2 votes -
I am missing Wendys, walgreens, joann fabrics. Please add
Need more chain stores.
16 votes -
Add Shell Gas Station in Bellevue Wisconsin
Other She’ll stations are in HuTerra but not this one.
3 votes -
Warn when a gift card won't be immediately available.
When a gift card is likely to take several days to process, it would be nice to receive a warning. For instance, Amazon gift card purchases over $1000 will likely take several days to process, which is incredibly inconvenient if purchasing something that is on sale, as the sale could be over by the time the gift card is processed.
3 votes -
Not allowing a computer to read receipts
Lately I have submitted Receipts that have been rejected due to them being Legible. The photos of the receipts I take her with your app and I double check to make sure they are as clear as possible.
Please confirm if this is an issue with other clients that is being looked into.6 votes -
Ability to edit directly after submitting
I submitted a receipt with the wrong location
It would be nice to change the location while still in the submitted stage to avoid submitting a new entry and receiving a decline on the first one.
Same ability to edit amount if incorrectly entered1 vote -
5 votes
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Add Walmart and more sporting goods
Adding more stores would be great. For example Walmart and Dick’s Sporting Goods that also sell football clothing, shoes extra.
27 votes -
9 votes
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Add Businesses
Please add more stores and gas stations in Manitowoc; Walgreens, Aldi’s, Festival, Rob’s Market, Goodwill, BP, Cenex and Kwik Trip
4 votes
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