Skip to content

General

← Customer Feedback for HuTerra

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

67 results found

  1. Answer customer's emails about gift card problems

    I have emailed a few times about problems with getting gift cards when the system says they will be available and have yet to get a reply about them. I am using these cards to shop online and haven't been able to because of this.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. Add walmart, target, samclub and pick n save back. This app was so good in the beginning now it seems like its time to Uninstall this app.

    Add walmart, target, sams club, and pick n save back so close to Uninstalling this app.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. Bring back scanning

    Bring back scanning at Target, Sam's club, and Wal Mart. Suddenly all that's available to me are a bunch of shell gas over 75 miles away and 1 albertsons. I don't do at these places. The fixated option doesn't work for me and everytime I try to shop online through the app, it NEVER gives me any credit.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Respond to your customer’s weekly emails!

    I have been emailing at least weekly for the last month asking where my organization’s rewards are. We have only received them through February. It is now September. We have hundreds of dollars earned. Our families needed these funds this summer. My emails are not being answered. I have emailed my regular contact, emailed through the app and made a help ticket through the app. No responses!!! I am highly disappointed and do not know what is going on. I have been a HuTerra Rewards member for a few years and never had a problem until this summer. No rewards…

    20 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. Bring back scanning

    Bring back scanning at Target, Sam's club, and Wal Mart. Differently all that's available to me are a bunch of shell gas over 75 miles away and 1 albertsons. I don't do at these places. The fixated option doesn't work for me and everytime I try to shop online through the app, it NEVER gives me any credit.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Give us a contact to report problems to. I have the same problem others. No rewards for 7 months and no response to repeated phone calls.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Donations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Improve everything

    should allow the use of any bank account to purchase gift cards by entering the routing number and credit/debit cards. My bank wasn't on the list so I opened an account with a bank that is on the list yet it still won't let me add my bank account as a payment method. Contacted support about this, first they didnt respond, sent another email then their response was completely unhelpful so I still can't purchase gift cards. They also need to give higher % back on purchases with scanned receipt. After $4000 worth of receipts I've only earned $26 back.…

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. Add more stores

    Can we suggest other companies in our local areas? There arent a lot of physical stores available near me, and it would be a good idea to branch out.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. Need to be able to use PayPal or something other than providing personal bank account info.

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. be able to transfer emailed receipts to Huterra. For example, I order my grocerys for curb side pick up. They do not print you a receipt.

    Be able to transfer emailed receipts to Huterra. For example, I order my grocerys for curb side pick up at Walmart. They do not print you a receipt, they automatically email you a receipt. Ar this time I do not see how to transfer an emailed receipt to Huterra.

    24 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Search receipt by date or total to eliminate duplicate receipts.

    It would be good to be able to search and or sort by receipt date or total. This way it would be less likely to submit a duplicate receipts. Currently I have to scroll up and down to try to find if I submitted it before. I try to mark receipts after I submit, but I forget sometime.

    0 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Add chewy.com as an online purchase option

    Chewy.com is a very popular resource for pet owners. Would like to have it as an online shopping option.

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Features  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Give more for amount over $25

    For every $25 spend you receive a $1.00

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. I am missing Wendys, walgreens, joann fabrics. Please add

    Need more chain stores.

    16 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Add Shell Gas Station in Bellevue Wisconsin

    Other She’ll stations are in HuTerra but not this one.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Donations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Warn when a gift card won't be immediately available.

    When a gift card is likely to take several days to process, it would be nice to receive a warning. For instance, Amazon gift card purchases over $1000 will likely take several days to process, which is incredibly inconvenient if purchasing something that is on sale, as the sale could be over by the time the gift card is processed.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. Not allowing a computer to read receipts

    Lately I have submitted Receipts that have been rejected due to them being Legible. The photos of the receipts I take her with your app and I double check to make sure they are as clear as possible.
    Please confirm if this is an issue with other clients that is being looked into.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Ability to edit directly after submitting

    I submitted a receipt with the wrong location
    It would be nice to change the location while still in the submitted stage to avoid submitting a new entry and receiving a decline on the first one.
    Same ability to edit amount if incorrectly entered

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Allow payment for giftcards other than entering routing and account numbers.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Add Walmart and more sporting goods

    Adding more stores would be great. For example Walmart and Dick’s Sporting Goods that also sell football clothing, shoes extra.

    27 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    You have left! (?) (thinking…)
    4 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
← Previous 1 3 4
  • Don't see your idea?

General

Categories

Feedback and Knowledge Base

(thinking…)