No Thumbnail Image or Wrong Description when Sharing a Link to Facebook

← Troubleshooting
HuTerra's fundraising platform is designed to integrate with Facebook when you use the Share button or copy/paste the link to your Fundraiser or Community into a Facebook post. When you share a link to Facebook, you should see the Fundraiser or Community image and description. If you do not see the correct image and description, the link probably needs to be debugged in Facebook. 

Before you debug, please make sure that you have the Fundraiser description in the Our Story section, or Community description in the Mission section. 

To debug a link, open Facebook's Object Debugger. 

Copy/paste the link that you want to share into the provided box. Click "Debug". 

Now you can paste the link into a Facebook post or use HuTerra's built-in Share tool to quickly send the link to Facebook. 


Troubleshooting

  1. Why am I getting a "mixed content" error message?
  2. I’m having trouble with the share feature, I’m logged in and connected to my social networks but it says it doesn’t have all the necessary permissions… how do I get those?
  3. Problems Viewing the Site
  4. How can I contact HuTerra?
  5. No Thumbnail Image or Wrong Description when Sharing a Link to Facebook

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